Shipping Policy

Shipping Policy

Order Processing All orders are processed and dispatched within 1–3 business days after your payment is confirmed. Orders placed on weekends or public holidays begin processing on the next business day.

Delivery Time Once your order has been shipped, delivery normally takes 7–14 days. You will receive a shipping confirmation email with tracking details as soon as your order leaves our warehouse.

No Regional Restrictions We ship to every customer, wherever you are. There are no location-based restrictions and no excluded areas — if you can place an order, we will ship it to you under the same terms as everyone else.

No Forms to Fill In There are no forms to complete and no extra information to submit. Everything you need is handled automatically when you place your order, and any questions can be answered by a simple email.

Order Tracking When your order is dispatched, we will email you a tracking number so you can follow your package on its way. Tracking information may take up to 48 hours to update after your order ships.

Shipping Address Please make sure your delivery address is complete and accurate when you place your order. If you notice a mistake, email us as soon as possible — we will update the address free of charge if your order has not yet been dispatched.

Delivery Delays While we always aim to deliver within 7–14 days, occasional delays can happen due to carrier issues, weather, or other circumstances beyond our control. If your order has not arrived within 14 days of shipment, contact us and we will investigate immediately and make it right.

Lost or Damaged Packages If your package is lost in transit or arrives damaged, email us with your order number. We will send a replacement or issue a full refund at no cost to you.

Questions? If you have any questions about shipping or the status of your order, email us at johnmartingf89pd60@hotmail.com.